14 de diciembre de 2021
HAS THE NEW NORMAL LED US TO IDENTIFY THE KEY SKILLS FOR SUCCESS?
Maria Celina Lundin
Ways to boost our resilience at work are frequently questioned. Currently, a quarter of all employees view their jobs as the number one stressor in their lives, according to the Center for Disease Resilience is what gives people the psychological strength to cope with stress and hardship. It is the mental reservoir of strength that people can call on in times of need to carry them through without falling apart.
Psychologists believe that resilient individuals are better able to handle adversity and rebuild their lives after a struggle.
The World Health Organization describes stress as the “global health epidemic of the 21st century”.
Many of us now work in a constantly connected, always-on, highly demanding work culture that is not likely to change, it is more important than ever to build resilience skills to effectively navigate your work life.
Creating new forms of action
“We can not say that the term emotional intelligence is today an unprecedented concept, however, it acquires a new role in the post-pandemic scenario. The ability to lead and manage yourself is a trademark of the work of the future due to the characteristics of the remote and autonomous work modality and for this a certain degree of skill in managing ones´ own and others emotions is essential”, explains the Argentine specialist on the subject Victoria Cripovich, in an exclusive interview.
Founder of Chowa, Mg in Strategic Management in Human Resources, Consultant and Mentoring, Cripovich says that “our feelings, desires, abilities, and beliefs are presented in each of our decisions and it is through self-knowledge that we recognize our unique way of interacting with the world.
Recognizing our emotions, identifying their consequences on our actions, creating bonds of empathy with others, and creating new forms of action is our responsibility.”

Road to your best version
According to her experience, Victoria says that “organizations are beginning to understand this concept where we can not duplicate the same person thinking that at the moment they are performing their task, they put aside all their emotional load. we all know the term customer experience and now it is transferred to the company inside through the design of the employee experience as a philosophy of organizational culture”.
Social Skills
Being able to interact well with others is very important to emotional intelligence. True emotional understanding involves more than just consideration of your own emotions and those of others.
In professional settings, managers benefit by being able to build relationships and connections with employees. Workers benefit from being able to develop a strong rapport with leaders and co-workers. Important social skills include active listening, communication skills, leadership, and persuasiveness.
“The new generations, the unprecedented changes that are taking place worldwide, and the systematic advance of technology forces us to rethink ourselves, organizations and people, in terms of emotional intelligence. The intelligence of success”, concludes Victoria Cripovich.
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